Privacy Policy

1. Information We Collect

We may collect the following categories of information.

1.1 Information You Provide Directly

This may include:

• Name;
• Company name;
• Job title;
• Email address;
• Phone number;
• Website URL;
• Business address or general location;
• Project description;
• Budget range;
• Timeline;
• Business goals;
• Software, AI, automation, workflow, integration, reporting, or technology requirements;
• Information about your current systems, vendors, or technology needs;
• Communications you send to us;
• Any other information you choose to submit through our forms or communications.

1.2 Information Collected Automatically

When you visit our website, we may collect certain technical and usage information, such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Referring website;
• Date and time of visit;
• Approximate location derived from IP address;
• Interactions with website content, buttons, forms, or pages;
• General usage, analytics, and diagnostic data.

1.3 Communications Information

If you contact us by email, phone, form submission, calendar booking, text message, or other means, we may collect and retain records of those communications, including contact details, message content, metadata, and follow-up history.

2. How We Use Information

We may use information for the following purposes:

• To review and respond to your inquiry;
• To understand your software, AI, automation, consulting, or technology needs;
• To evaluate whether your inquiry may be appropriate for one or more third-party partners;
• To match you with relevant software development companies, AI consultants, automation specialists, technology vendors, implementation providers, or other service providers;
• To share your information with selected partners who may contact you about your project;
• To communicate with you about your project, inquiry, or related services;
• To provide consulting, referral, lead intake, business development, or related services;
• To operate, maintain, improve, and secure the website;
• To improve our forms, content, processes, services, and partner network;
• To manage business records, CRM data, lead tracking, and partner referral records;
• To send administrative, transactional, legal, or marketing communications;
• To measure marketing effectiveness and website performance;
• To comply with legal obligations;
• To protect our rights, users, partners, website, systems, and business.

3. Sharing Information with Partners

Because CustomSoftware.ai operates as a lead intake, consulting, referral, and business development platform, we may share your submitted information with selected third-party partners who may be able to help with your project.

These partners may include software development companies, AI consultants, automation specialists, technology vendors, implementation firms, business consultants, project managers, software architects, integration providers, CRM consultants, or related service providers.

By submitting your information, you authorize CustomSoftware.ai to share your information with such partners so they may evaluate your inquiry and contact you regarding your project or related services.

CustomSoftware.ai may receive referral fees, marketing fees, lead generation fees, commissions, revenue share, consulting fees, or other compensation from partners.

4. Other Ways We May Share Information

We may also share information:

• With vendors who help us operate our website, hosting, forms, CRM, email, analytics, scheduling, communications, data storage, security, or business systems;
• With legal, accounting, compliance, insurance, or professional advisors;
• With service providers who process information on our behalf;
• If required by law, subpoena, court order, legal process, regulator request, or governmental request;
• To protect our rights, privacy, safety, users, partners, website, systems, property, or business;
• To investigate suspected fraud, abuse, security incidents, unauthorized access, or unlawful activity;
• In connection with a merger, acquisition, sale, financing, restructuring, bankruptcy, transfer, or other disposition of all or part of our business or assets.

5. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand visitor behavior, improve performance, measure marketing effectiveness, remember preferences, and enhance user experience.

You may be able to disable cookies through your browser settings, but some website features may not function properly.

6. Analytics and Advertising

We may use analytics tools to understand how visitors use the website, what pages they visit, what forms they interact with, and how the website performs.

We may use marketing or advertising tools to measure campaign performance, understand traffic sources, or communicate with users who have shown interest in our services. If we later implement additional advertising, remarketing, or tracking technologies, we may update this Privacy Policy to describe those practices in more detail.

7. Lead Referral and Compensation Disclosure

CustomSoftware.ai may receive compensation from third-party partners in connection with referrals, leads, introductions, project opportunities, or resulting business relationships.

The information you submit may be used to determine which partner or partners may be appropriate for your inquiry. Partners may contact you directly using the contact information you provide.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission, database, email system, CRM system, or electronic storage method is completely secure.

You acknowledge that you submit information at your own risk and that CustomSoftware.ai cannot guarantee absolute security.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, manage partner referrals, comply with legal obligations, resolve disputes, enforce agreements, protect our rights, and maintain historical records of communications and referrals.

We may retain certain information even after an inquiry is closed if retention is reasonably necessary for legal, accounting, compliance, fraud prevention, dispute resolution, or business recordkeeping purposes.

10. Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, operational, contractual, and recordkeeping requirements.

You may opt out of marketing emails by using the unsubscribe link included in marketing emails, if available, or by contacting us directly.

Even if you opt out of marketing communications, we may still send transactional, administrative, legal, or inquiry-related communications.

11. Privacy Rights

Depending on your state, country, or place of residence, you may have certain rights regarding your personal information. These may include rights to request access, correction, deletion, portability, restriction, or opt-out of certain uses or disclosures.

CustomSoftware.ai will review privacy requests in accordance with applicable law. We may need to verify your identity before processing a request.

12. California Privacy Notice

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and other California privacy laws.

Depending on the circumstances, California residents may have the right to:

• Know what categories of personal information we collect;
• Know the categories of sources from which personal information is collected;
• Know the business or commercial purposes for collecting, using, disclosing, selling, or sharing personal information;
• Know the categories of third parties to whom personal information is disclosed;
• Request access to personal information;
• Request deletion of personal information;
• Request correction of inaccurate personal information;
• Opt out of certain sales or sharing of personal information, where applicable;
• Limit certain uses of sensitive personal information, where applicable;
• Not be discriminated against for exercising privacy rights.

Because CustomSoftware.ai may share lead information with third-party partners and may receive compensation in connection with referrals, marketing, lead generation, or resulting business relationships, certain privacy laws may treat some information sharing as a "sale" or "sharing" of personal information depending on the circumstances.

13. Notice at Collection

At or before the point where we collect information, we may provide a notice explaining that we collect contact information, business information, project information, communications information, and website usage information for the purposes of responding to inquiries, evaluating project needs, matching users with potential service providers, operating the website, communicating about related services, and managing referral relationships.

14. Children's Privacy

This website is intended for business users and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it, unless retention is required or permitted by law.

15. International Users

If you access the website from outside the United States, you understand that your information may be processed, transferred, and stored in the United States or other jurisdictions where privacy laws may differ from those in your location.

16. Third-Party Websites and Partners

Our website or communications may link to third-party websites, platforms, or partner services. This Privacy Policy does not apply to third-party websites, platforms, vendors, or service providers that are not controlled by CustomSoftware.ai.

Third-party partners who receive your information may have their own privacy policies, terms, data practices, contracts, and security procedures. You should review those policies and agreements before engaging any third party.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after updates are posted means you acknowledge the updated Privacy Policy.

18. Disputes

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy, the website, your submitted information, any referral, or any relationship with CustomSoftware.ai shall be handled in accordance with the dispute resolution and arbitration provisions contained in the CustomSoftware.ai Terms of Use, including the binding arbitration provisions administered by the American Arbitration Association in New York, New York, to the fullest extent permitted by law.

19. Notices

All legal notices to CustomSoftware.ai or Event Media 770 Corp. must be sent by certified mail, return receipt requested, to the following address:

Notices shall be deemed given when received, as shown by certified mail return receipt, delivery confirmation, or other reliable written proof of delivery.

For general privacy inquiries or privacy requests, you may contact CustomSoftware.ai through the contact methods provided on the website. General business or privacy communications do not replace the certified mail notice requirement for legal notices.

20. Company Information

CustomSoftware.ai is owned and operated by:

21. Contact Us

For general questions about this Privacy Policy, contact us through the contact information provided on the CustomSoftware.ai website.

Legal notices must be sent in accordance with the Notices section above.